Privacy Policy
Last updated: 2/21/2026. We take your privacy and the security of your information seriously.
1. Information We Collect
We collect information you provide when you create an account, use our contact form, chat, or upload documents (including credit reports and related files). This may include name, email, phone number, and the content of your messages and uploaded documents. We also collect technical data such as IP address and browser type for security and operation of our services.
2. How We Use Your Information
We use your information to provide credit review and analysis services, communicate with you, improve our services, and comply with legal obligations. We do not use your documents or personal information to train public or third-party AI models. Our AI tools are used only to assist our team in reviewing your materials and generating summaries for your benefit.
3. Security Measures
We use industry-standard measures to protect your data, including encrypted connections (HTTPS/TLS), secure storage, access controls, and strict internal policies. We do not guarantee that unauthorized access, disclosure, or data loss will never occur; no system is completely secure. In the event of a data incident, we will take steps required by applicable law and our internal procedures.
4. Data Retention
We retain your information for as long as needed to provide our services, resolve disputes, and comply with legal and regulatory requirements. You may request deletion of your data subject to our legal retention obligations.
5. Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to operate our website, keep you logged in, and improve security. We do not use third-party advertising cookies or sell data derived from tracking. You can adjust your browser settings to limit or block cookies; some features may not work if you disable them.
6. Sharing and Sale of Data
We do not sell your personal information. We may share information with service providers who assist our operations (e.g., hosting, email) under strict confidentiality and data-processing terms. We may disclose information when required by law or to protect our rights and safety.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, contact us at support@creditbully.info.
8. Limitation of Liability
To the fullest extent permitted by law, CreditBully and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of our services or any breach of security. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations; in such cases our liability is limited to the maximum permitted by law.
9. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or requests: support@creditbully.info, 833-366-6280, or 2450 Colorado Ave. Ste. 100E Santa Monica, CA 90404.
This policy is provided for informational purposes. We recommend you retain a copy and consult with your own legal or privacy advisor as needed. See also our Terms of Service.
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